CRISIS MANAGEMENT AGENCY
If your company is experiencing a crisis, our staff can assist you in getting through it.
Brands That Trust Us
A crisis can destroy your brand.
When your brand is under attack, everything you post online is scrutinized. Our crisis management experts know what needs to be said and how to say it in the most effective way possible to avoid damaging your brand. We collaborate with internal resources, customer support representatives, and your executive team to ensure that communication is consistent and to develop a crisis response plan. We’ve successfully aided brands in dealing with public relations difficulties that could have utterly demolished their business.
ACT QUICKLY AND ACCURATELY
WITH A DECISIVE PLAN OF ACTION
It's critical to have a clear plan of action in the event of a catastrophe. The entire team must be aware of what has to be said and how it should be said. During a crisis, one of the most common mistakes firms make is failing to communicate with everyone who communicates with the general public.
Build a positive dialogue in social.
Preparation is the first and most obvious answer. Businesses must accept and acknowledge that a crisis can strike at any time, and that they must be prepared for it. This is more than just having a public relations team or contacts ready to spread your message or version of events. By the time you organize and deploy those assets, the Twitter user base will have already judged you, burying your company under a pile of tweets, and YouTube will be swamped with “reaction” films about how awful your company is.
THE NARRATIVE IS HELD
BY MEDIA OUTREACH.
The most powerful influence on public opinion will be your message at a key time. Businesses have frequently found themselves in situations where they have complete control over the narrative but are unable to communicate effectively. We make certain that your message is properly heard and understood.
We monitor your brand online.
Companies must customize their responses to crises as media targeting becomes more fractal, nearly down to the level of the individual customer. Some responses are more effective than others, but they all need to be dynamic and targeted. Traditional methods, such as releasing clarifying and corrective news releases and connecting directly with broadcast and other major media sources, might benefit from strategic collaborations with agile, fast-acting PR agency. Partnerships with trusted voices and leaders in your sector, who can assist protect your reputation with other firms, are also vital.
Helped our construction company flourish.
“Orange Computing Technology not only assisted us in developing an online brand, but also in establishing ourselves in a very competitive business.” We created a reputation in the neighborhood for quality construction projects, but Orange Computing Technology really helped us enhance that image online. We can continue to make a significant impact on our customers’ project, thanks to the success of our marketing and outreach activities.”
Willis Mbok, Geometric Construction Company limited.