PROFESSIONAL

FACEBOOK REVIEW MANAGEMENT

Your customers are on Facebook. Ensure your buyers have a positive image of your brand.

Brands That Trust Us

Improve Conversion Rates With Reviews.

Your customers are on Facebook. Chances are they will come across your business on the site. Do you know what types of reviews are on your listing? We help businesses take control on one of the largest sources of online reviews. Whether you’re looking for help maintaining a positive ratio in your reviews or for assistance resolving negative reviews with a positive outlook, we can help you steer the narrative in a positive direction. We are passionate about helping you turn your reviews around, making them a powerful marketing tool for your business.

QUICK RESPONSES

BUYER ENGAGEMENT IS KEY.

Responding to a negative review is a great way to deal with the issue. Many shoppers understand that one person’s experience might not be the same as another’s. Making an effort to fix the problem can result in a review being updated to reflect a positive experience. We do the hard work for you to tell the right story and resolve negative reviews.

We Generate Reviews on Facebook.

One of the best ways to deal with negative reviews is to get positive reviews from your clients. You have customers who would leave a review on your Facebook page if you only ask. We have a variety of strategies to organically drive reviews from your paying customers while also working to persuade those who may not want to invest the time to leave a review. This ensures your customers are actively engaged in proving the quality of the products or services you’re offering.

ECLIPSE NEGATIVE REVIEWS

NEW REVIEWS TO REPLACE THE BAD

Sometimes, negative reviews don't tell an accurate picture. Whether it's a hostile ex-employee, a competitor within your industry, or a malicious party attacking you, we take action to remove the reviews that clearly violate the terms or that include false information.

Reward your positive reviewers.

The most consistent way to maintain positivity online is to become that beacon of positivity. We use positive reinforcement as a way to highlight those who take the time to leave a positive review and ask influential members of your local or online community for positive reviews and reinforcement. By being engaging and willing to have a conversation, you can both learn from your reviews and use them as a way to convince others to become involved.

Helped our practice flourish.

“DMA not only helped us build a brand online, but helped us establish ourselves into quite the competitive industry. We built a name for ourselves on our excellent outpatient care in the community, but DMA really helped us expand that image online. Thanks to the success of our marketing and outreach campaigns, we can continue to help make a positive impact on the daily lives of the people that depend on us for their care.”

Vana Samara, Family Medicine

Make sure your Facebook reputation is positive. Hire DMA.