GOOGLE REVIEW MANAGEMENT
When your clients search for you online, what do they see? We can make sure it’s all good.
Brands That Trust Us
Google reviews to increase conversions.
Online reputation management is the digital equivalent of public relations, which is the process of influencing or controlling a person’s or company’s image. The process is lowering the appearance of negative search results on the internet, usually on Google. If your brand is being harmed by unfair negative reviews, articles, or forum entries on the internet, online reputation management should be a part of your digital strategy. Reputation is essential in today’s digital era, and Google reigns supreme. Although the Internet has a huge capacity for transmitting information, not all of it is factual, rational, or well-researched. In today’s world, however, a single enraged blogger may wreak havoc on a company’s online brand with a single angry blog post. For a business owner who has worked hard to build a reputation for excellence, this can be tremendously irritating. More significantly, it can seriously stymie your sales efforts. Over 90% of individuals will Google a company before deciding to do business with them. Negative search results can lead to a loss of trust in your brand and, as a result, a drop in sales.
TELL THE RIGHT STORY
When a negative experience occurs, it’s vital that your business reaches out to the client as quickly as possible. We monitor your reviews, identify negative or neutral reviews, and work with your team to ensure we have the right response to help rectify the issue and turn it into a positive.
Generate reviews on Google's listings.
Our team is constantly looking for new opportunities to generate positive reviews from their customers. We create a plan to engage with your local audience to naturally convince them to leave a positive review. Your satisfied customers will be willing to help your growing business by leaving a positive review on your profile, making it more visible to those considering doing business with your company. Our comprehensive approach ensures your whole customer base is aware of your efforts to ensure the maximum number of positive reviews.
REDUCED NEGATIVE IMPACT
REMOVE BAD REVIEWS
Negative reviews can be frustrating. We attack the root of the problem by reaching out to your customers, identifying the issue, and working to resolve them. We also take steps to have reviews that are not factual or that are hostile removed by reporting them to Google.
Reward your Google reviewers.
One of the best ways we can generate positive reviews from your customers is through positive reinforcement across your entire online presence. We take steps to ensure that every positive review is highlighted in social media and that clients leaving a review will be contacted and personally thanked for those reviews. This drives your clients to recommend their friends and family to do the same thing. Our team takes on the task of outreach and ensures that your message is tailored to your company.
Helped our practice flourish.
“DMA not only helped us build a brand online, but helped us establish ourselves into quite the competitive industry. We built a name for ourselves on our excellent outpatient care in the community, but DMA really helped us expand that image online. Thanks to the success of our marketing and outreach campaigns, we can continue to help make a positive impact on the daily lives of the people that depend on us for their care.”
Vana Samara, Family Medicine